Planning Your Trip
You’ve got multiple options for planning your trip(s) on public transit throughout Mason County, WA and the greater Puget Sound area, including online trip planners, by telephone, or in person at our Transit-Community Center downtown Shelton, WA. If you’ve never used public transit, or are just unsure of certain aspects like making a transfer, we offer free travel training as well as custom planning assistance over the phone or in person at our Transit-Community Center Lobby.
Online Trip Planner
The Google Transit trip planner featured below and on our website homepage, etc. is powered by Google. Google’s trip planner application enables you to enter the specifics of your trip, like your origin and your destination, and the time of day you’d like to leave and/or arrive, and then uses all available public transportation schedules and information to plot out the most efficient step-by-step transit itinerary. You can even compare the cost of your trip with the cost of driving the same route. Advance options are also available to help customize your route based on your personal preferences. For example, you might not mind a longer journey if it means few transfers or less walking time. You can specify these preferences and alter your route results by clicking the “show options” when your trip information pops up.
Please note, Google’s trip planner does not track sidewalks that may be closed due to construction or areas inaccessible for mobility devices. Additionally, the trip planner cannot be used for demand-response services like our Dial-a-Ride. It only contains planning information for our regular routes. Contact our customer service team directly to help you plan your trip if needed.
For detailed instructions on how to use the online trip planner powered by Google, click here to be redirected to Google and their instructions.
Give the online Trip Planner a try!
Contact Us
You can get travel information from our Customer Service team by calling 360-427-5033 or 800-374-3747 or by stopping in at the Transit-Community Center to talk in person with a customer service team member.
NOTE:
- The call center is open Monday-Saturday from 8:00 am to 8:30 pm.
- Click here to schedule a Dial-A-Ride online, If calling all requests must be made between 8:00 am and 5:00 pm. Ride requests can be cancelled after hours by leaving a message.
- The Transit-Community Center customer service lobby is open Monday-Friday from 7:30 am to 5:30 pm.
- For faster service, be ready to give your starting point and destination and the day and time at which you wish to travel.
- For MTA travel information via TTY, call 711 or 800-833-6388
